Service Request 2023 Current "*" indicates required fields ATTENTION SERVICE CUSTOMERSRead This Important Information L&R Lawn Equipment services & supports all the manufacturers and products that we sell. John Deere Riding Lawn Equipment including attachmentsAll Exmark and Z-Spray productsToro Residential Lawn Equipment including handheldMost Husqvarna products including Automowers and battery powered Generac Portable generators and power washersDR Power productsAny other manufacturers or products are handled on a case-by-case basis, please call to discuss. Please complete this form the best you can. There will be a space at the end for comments or questions. Service backlogs vary during the year and are longest during the changeover of seasons in Fall and Spring. Service is performed all year and we do much of our maintenance on equipment during the winter. We add new service requests to our wait list and call you as soon as possible. We respond to all new requests by text confirming we have you on the list.Are you a NEW or CURRENT customer of L&R?Are you a NEW or CURRENT customer of L&R?* CURRENT customer, L&R has serviced my equipment NEW customer, first time I have used L&R Current Customer* My contact information & equipment have not changed I would like to update my contact nformation I would like to add new equipment Name*Please provide complete contact information First Last Address* Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Email* Phone Number (cell preferred)*What is the best way to contact you?We prefer text messaging if possible. Messages will come from a number that is NOT our main voice phone. Please do not have "refuse unknown callers" enabled or check your "Unknown Senders" folder often.Please select best way to contact you from list belowText Preferred or Call (if needed)Call OnlyText, call or emailEquipment InformationEquipment Manufacturer*John DeereExmarkToroHusqvarnaGenerac / DR PowerSelect your Equipment Type form the list*Tractor MowerZero-turn MowerWalk-behind MowerSnow BlowerGeneratorPressure WasherOther - Please describe belowYear / Model/ Deck Size / Hours / Serial #*Service Request InformationAn L&R Service Writer will contact you for more information {if needed) and to schedule a time for pickup or drop-off. Please check our Home Page for current wait list times.Please select a choice that best describes your situation*Please add me to Wait List for service at your earliest openingI would like a quote on service before schedulingTune-up / Annual Maintenance ServicePressure wash to remove debris and clean underside of deck. Change engine oil. Replace oil/air/fuel filters & spark plugs. Test battery, starter & charging system. Inspect PTO and transmission belts/idlers. Check motor mounts. Clean debris from unit, clean deck & sharpen blades. Inspect deck belts, idlers and spindles. Set tire pressures, level deck. Grease all points and make any necessary adjustments. Test run/cut and verify all safety systems.Do you need a Tune-up? Yes No What type of equipment do you have?Lawn Tractor (est. $250-$295 total)Garden Tractor (est. $250-$305 total)Large Garden Tractor (est. $252-$292 total)ZeroTurn Mower (est. $275-$310 total)Commercial Z-turn (est. $280-$320 total)Walk Mower (up to 22") (est. $125-$140 total)Walk Mower (30") (est. $142-$155 total)Snowblower (est. $115-$155 total)I'm not sure which onePrice includes parts, labor, shop supplies and hazardous waste disposal. Price range is due to difference in parts cost for different engines. If you are not sure which choice, select "I'm not sure". Please describe any other service needed or problems that need to be addressedWhat type of service do you need?Other Service NeededDescribe the service you need or problem(s) you are having. Please include what symptoms led up to the problem and what you think needs to be done.Does your equipment run?It is important that we know if your equipment can be driven on trailer for pickup otherwise additional charges will apply.Does your equipment start & run normally?* Yes No Why won't your equipment run?*Starter cranks, but will NOT run (Headlights are on)Seems like battery is dead (no headlights or clicking sound))I don't know and won't be able to run equipment before pickupIt is important that we know if your equipment can be driven on trailer for pickup otherwise additional charges will apply.Transportation (Pickup & Delivery)Will you need L&R to transport your equipment? No, I will drop off my equipment Yes, I need transportation *Up to 10 miles...$60 *10 to 15 miles...$80 *Over 15 miles...call. These costs are estimates, exact price will be in confirmation email. L&R reserves the right to change pricing or add surcharges to adjust for rising fuel costs.A temporary fuel surcharge may be added to all transportation to adjust for rising fuel costs.Consent* I agree to the following Pickup & Delivery Consent*I agree to make my equipment available for pickup on the day scheduled. Someone will be home or I will leave the equipment out. I understand pickup can be anytime between 9:00am and 4:00pm. I agree to hold harmless L&R Lawn Equipment & Repair, Inc. if anything happens to my equipment while awaiting pickup.The current fuel surcharge in effect is $5 to $15Let us know if you have comments, questions or special requestsLet us know if you have comments, questions or special requestsThank You - we will confirm your request by text, email or phone within 2 business days.PhoneThis field is for validation purposes and should be left unchanged.
